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My business and income have grown substantially because of my work with you. Thank you!"
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  • People

    Watch your company grow when you delegate the right level of authority and provide the right incentives to your team!

    3 Signs it’s Time to Delegate

    Posted March 16, 2016 by Eden Lovejoy

    When is the right time to start delegating?  When the opportunity cost of the task is greater than the challenge of delegating.  And it is a challenge for most of us.  Delegating is a skill to be mastered.  It requires some investment of time and energy to get right, which means we want to be […]

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    The How and Why of Values Based Hiring

    Posted August 28, 2015 by Eden Lovejoy

    A client recently asked me, why hire to values? Aren’t skills most important?  Actually, you can always train a person with basic aptitude to the skills you want them to have (and sometimes avoid getting somebody with bad habits!), but values are hard-wired into a person. Values based hiring will tell you how a person […]

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    The Need for Reinforcements!

    Posted May 20, 2015 by Eden Lovejoy

    Do you have the idea that when you’ve developed a system, trained your team, and documented that system that you no longer need to think about that particular thing?  Unfortunately, that idea is not real.  When managing human beings you have to be prepared to deal with what I like to call “creep.” That slowly […]

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    What Were They Thinking?!?!

    Posted May 13, 2015 by Eden Lovejoy

    That moment when you really think your employees have lost their minds . . . and you just want to tear your hair out.  What do you do? In the best of all worlds you avoid delivering your first emotional response to your team by taking a verrrry deep breath, maybe walking away for a […]

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    Are You Able to Help?

    Posted February 25, 2015 by Eden Lovejoy

    As a business owner, you typically know a lot about the service you offer. You were so confident in your ability to do a particular thing that you have opened up a place of business to allow others to come to you for help. Dry cleaning, financial help, buying and selling, or whatever it may […]

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    Let’s Look at Things Another Way

    Posted November 21, 2014 by Eden Lovejoy

    Next week, families across America will celebrate Thanksgiving with multiple generations at the table. This is a wonderful opportunity to learn more about how other generations think. Family dynamics often close us off to seeing or hearing from another generation’s perspective either because we’re rebelling at our parents or we’re frustrated that our children don’t […]

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    Culture is a Contact Sport

    Posted October 16, 2014 by Eden Lovejoy

    I LOVED this quote from Terry Jones, founder of Travelocity.  Terry spoke this past summer at a local business conference and stressed over and over and over again the importance of values driven culture in driving successful business.  And he was very clear, successful culture is an active leadership responsibility, NOT an accidental happening. When […]

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    Profit with People!

    Posted June 30, 2014 by Eden Lovejoy

    Payroll – it’s either your single biggest expense line  item – or your greatest investment.  Do you wonder how you can get a better return on the investment? You start a business, it grows, and you need more people. There’s turnover, more growth, new products, and you just keep figuring it all out.  Putting pieces […]

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    You are at the Heart of Your Business Position

    Posted October 23, 2013 by Eden Lovejoy

    As a small business person, your unique style will set the framework for your company’s unique value proposition. You’ve invested your life, your energy, your vision and your family’s future in a dream for a reason. Because you believe that you can provide a better, or faster, or different service to a market or community […]

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    Yes, you ARE unique!

    Posted October 08, 2013 by Eden Lovejoy

    In some aspect, some perspective, some way your business is uniquely qualified to meet the needs of the right and perfect customers, and the more right and perfect those customers are, the greater value they will be to your business.  The trick then, is to dial in your message and strategy to fit your target […]

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